![]() But with the company’s continued growth and the mounting cost of sending trainers out into the field, PetSmart recognized the value that eLearning could bring to their organization. Historically, all of PetSmart’s employee training was conducted in-store and face-to-face. The world’s largest specialty retailer of pet services and solutions, PetSmart offers a wide variety of competitively priced pet products, and provides training, grooming, daycare and in-store pet adoption services. employs over 50,000 associates, owns over 1,600 pet stores in the U.S., Canada and Puerto Rico, and operates over 200 in-store pet-boarding facilities. Saved a significant amount in travel costs related to training.Realized a significant increase in productivity and customer satisfaction metrics.Rapidly developed 50 hours of interactive eLearning modules covering 30 topics.
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